FAQs

 

Sanitary Pads Questionnaire

What differentiates Herzu sanitary pads from the rest?

Herzu Smart Care Sanitary Pads are crafted with Intelligent Acquisition and Distribution Layer with

  • Antibacterial properties that eliminate unpleasant odour and relieves itching.
  • Antioxidant properties that prevent the vaginal skin cell damage caused by unstable molecules that the body produces as a reaction to environmental changes

Breathable top and back sheets with >4000 pores help in passing the oxygen hence reducing the hot, humid environments which otherwise give rise to micro-organisms. This keeps you dry and sweat free through-out the day

Are Herzu pads free from harmful chemicals?

Herzu Smart Care pads are certified 100% toxin-free, meaning all our pads have been tested for the presence of harmful chemicals that could harm the body in any way.

Can Herzu pads cause any irritation?

Herzu Smart Care Pads have a cushiony soft top sheet, are fragrance-free, and have a super-absorbent core with > 200 ml absorption capacity to ensure an irritation-free period.

What is the difference between L and XL pads of Herzu?

Large (L) pads are 280 mm in size and feature wider wings in the middle, making them ideal for daytime use when blood flow is more direct. Extra-Large (XL) pads, sized at 330 mm, come with front and back wings. These pads are designed for night time use, as blood flow may shift during the night. The additional back wings provide enhanced protection, ensuring you can sleep in any position without concern about leakage.

What is the pink strip for in Herzu sanitary pads?

The Acquisition and Distribution Layer incorporates an intelligent and unique formula with antibacterial and antioxidant properties. This strip is designed to prevent unpleasant odours, relieve itching, and prevent damage to vaginal cells.

Why are Herzu sanitary pads expensive?

While we acknowledge that our pads may come at a slightly higher price point than regular ones, it's important to know that Herzu sanitary pads embody an intelligent and unique formula in both ingredients and design. Every material used in crafting our pads is of premium quality. We want you to understand that choosing Herzu goes beyond the price tag, it's about investing in a product that transforms your period experience. We believe our pads offer more than just protection, they provide a comforting and empowering journey through your period days.

What are the benefits of Herzu sanitary pads?

Herzu Smart Care pads have breathable layers for a sweat-free experience, Intelligent ADL layer to balance pH and hormone levels, antibacterial properties, antioxidant properties, an absorbent capacity of more than 200 ml, a soft top sheet for irritation-free comfort, and are free from harmful chemicals and fragrances. They also feature wider wings for extra side leakage protection.

Are Herzu pads suitable for sensitive skin?

Yes, Herzu pads are dermatologically tested for sensitive skin. They are free from irritants and harmful chemicals that could cause any sort of reaction. Herzu Sanitary Pads are ISO and GMP certified. Our pads have been dermatologically tested to ensure they are rash-free and toxin-free.

Do Herzu Smart Care pads come with disposable pouches?

Absolutely! Herzu Smart Care pads come with convenient resealable disposable pouches. We understand the inconvenience without them and aim to ensure proper disposal for hygiene and ease of use.

How do I dispose of the pads?

It's easy! Open the disposal pouch, place the used pad in the disposal pouch, seal the pouch and throw it in the dustbin. Please do not flush.

How often should I change Herzu Smart Care SanitaryPads?

It is recommended to change the pad every 4-6 hours or more frequently if needed, depending on your flow. Regular changing maintains freshness, hygiene, and prevents potential discomfort.

How many layers are there in Herzu sanitary napkins?

Herzu pads come with 7 layers for superior absorbency and comfort.

  • Soft Non-Woven Top Sheet with Hydrophobic wings and Hydrophilic Middle layer for fluid absorbency
  • ADL with Graphene which has antibacterial and antioxidant properties
  • Air Laid Paper
  • Super absorbent core with cellulose layer
  • Breathable back sheet for sweat-free experience
  • Back Release Paper/Wings Release Paper
  • Breathable Adhesive

Have Herzu pads been tested for quality?

Yes, Herzu pads have undergone rigorous quality testing and hold certifications to guarantee their quality. Herzu Sanitary Pads are ISO and GMP certified. Our pads have been dermatologically tested to ensure they are rash-free and toxin-free.

What is the expiry date of Herzu sanitary napkins?

Herzu sanitary pads remain effective for 3 years from the date of manufacturing.

Can I wear Herzu Smart Care Sanitary Pads overnight?

Yes, Herzu Smart Care XL Pads are specifically designed for overnight use, featuring both front and back wings. As blood tends to flow backward during sleep, the added back wings ensure nights are leak-free.

What is the absorption capacity of Herzu Smart CareSanitary Pads?

Herzu Smart Care pads have an absorption capacity of more than 200 ml, with a fast-absorbent core for a dry feeling.

Panty Liners Questionnaire

What is the purpose of using panty liners?

Panty liners are designed to provide an additional layer of protection against daily vaginal discharge, light spotting, or to maintain a feeling of freshness between periods.

Are Herzu panty liners safe to use?

Herzu Panty Liners have undergone rigorous quality testing and hold certifications to guarantee their quality. We are ISO and GMP certified. Our pads have been dermatologically tested to ensure they are rash-free and toxin-free.

When should the Herzu Panty Liners be used?

Remember that panty liners are not a substitute for regular pads on heavy flow days. It's important to choose the right absorbency product based on your needs during different phases of your menstrual cycle.

Panty liners are designed to provide a thin layer of absorbency and can be used for various purposes. Here are some common situations when panty liners may be used:

  • Everyday Freshness: Panty liners can be used on a daily basis to help you feel fresh and clean. They provide a light absorbent layer for everyday use.
  • Light Discharge: Panty liners are useful for managing light vaginal discharge, especially at times when you may not require a full-size sanitary pad.
  • Spotting or Light Menstrual Flow: During the beginning or end of your
    menstrual cycle when the flow is lighter, panty liners can offer protection without the bulk of a regular pad.
  • Discreet Protection: Panty liners are also handy for unexpected situations or as a backup for added reassurance.

How are Herzu panty liners different from others?

Our panty liners are 160 mm in size, exceptionally thin, soft, and designed to stay securely in place. They are free from toxins and are gentle on the skin, ensuring a rash-free experience.

Are Herzu liners scent-free?

Yes, Herzu pads are fragrance-free and free from chemicals.

What is the expiry date of Herzu Panty Liners?

Herzu Panty Liners remain effective for 3 years from the date of manufacturing.

For how long should a liner be worn?

A liner should not be worn for more than 8 hours.

Can panty liners be used during menstruation?

While panty liners are not meant to replace menstrual pads or tampons during heavy flow, they can be used for light spotting or as a backup with other menstrual products.

Are panty liners flushable?

No, it is not advisable to flush panty liners. They should be disposed of in the trash to prevent plumbing issues.

Can panty liners be used during exercise or physicalactivities?

Yes, panty liners can be used during exercise or physical activities to help absorb sweat and maintain a feeling of cleanliness. However, it's essential to change them regularly to prevent moisture buildup.

Order Delivery/Cancellation and Refund Policy

What should I do if the product is damaged after delivery?

If you encounter any issues with your order, such as defects or damages, please contact our customer care team within 7 days of receiving your package. We will be more than happy to assist you and address any concerns.

How do I update my shipping address?

Go to the address section, click edit, make changes, and save to update your address.

How long does it take to get the order delivered?

Orders are delivered max within 3-5 days, though unforeseeable circumstances may extend it to a week.

Can I modify my details after placing an order?

Unfortunately, details cannot be modified once an order is placed.

Where can I track my order?

Once your order is shipped, you'll receive a message with a tracking number. Track your order there.